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Frequently Asked Questions
What is covered under your warranty?
Our warranty covers anything related to the installation itself, including buckling, cracking, spreading and retaining edge failure. If we investigate a problem and determine it was caused by incorrect installation methods, we’ll repair it immediately for free. The warranty doesn’t cover problems that are unrelated to the installation, like tree roots, but we can easily fix those issues by lifting up the pavers, cutting the roots back and putting it all back together. Stained pavers aren’t covered, but they’re easily replaced. Sealing is a great way to protect pavers against certain stains.
Can you help me choose a product and design?
Yes, we have several skilled designers on our team. There are many pavers and designs to choose from, and it can get a bit overwhelming for some people. We’ll look at your house and suggest products, colors, and styles that we feel would work best. We can also do a custom design if you’d prefer.
Can I install pavers or travertine around my swimming pool?
Absolutely. You can put pavers anywhere that you can put concrete, as long as it’s done correctly. Each application has its own requirements, though—the installation around a pool is different than the installation on a driveway.
Is artificial grass/ turf pet friendly?
Yes, artificial grass or turf is generally considered pet-friendly. It provides a durable and low-maintenance surface that is resistant to digging, staining, and odors. Additionally, artificial turf is often made from materials that are non-toxic and safe for pets. However, it’s important to choose a high-quality artificial turf that is specifically designed for pet use to ensure its durability and safety. Regular cleaning and maintenance are also important to keep the turf clean and safe for your pets.
Should I seal my pavers or travertine
A sealer offers some advantages. It helps resist stains, enhances the color and can bind the sand to the joints making it difficult for weeds to germinate. Sealers are not permanent and must be reapplied every three to five years
Do you charge for designs?
Our design service fee of $200 reflects the time, expertise, and effort we invest in creating a custom design tailored to your specific needs and preferences. This fee allows us to dedicate the necessary resources to develop a detailed and personalized plan that meets your expectations.
Additionally, we offer a refund of the design fee if you choose to proceed with the installation of the project. This refund policy is our way of showing our commitment to providing you with exceptional service and ensuring that you are fully satisfied with the final result. It also serves as an incentive for you to move forward with the installation, knowing that the design fee will be applied towards the overall cost.
By offering this refundable design fee, we aim to make the design process as convenient and accessible as possible, while also demonstrating our confidence in our ability to deliver a successful project.
Testimonials
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Cristo and his team are an outstanding hardscaping company! They renovated our entire backyard in three short days! They removed trees, plants, and all the old pavers and... read more 
Suzette H.
9/11/2024 We had them trim 8 mesquite trees and 9 palm trees at our home. Their quote was reasonable (we got three other quotes to compare). I am happy to report... read more Chris A.
8/16/2024 Cristo was very responsive to our inquiry and answered our quote request right away. He put us on the schedule within two days. Most of the work they... read more Nexy J.
7/18/2024 Christo and is team are awesome!! Would recommend to anyone looking for landscaping, turf or patio pavers. Dennis P.
5/20/2024 - I hired Green Valley Hardscaping & Tree Specialist to extend my driveway and entry way with pavers. They did an excellent job and i would hire them again.
the... read more Jeff B.
5/18/2024 Cristo was very professional and provided a written estimate for me. Very fair pricing. We had Cristo and his team remove a dead tree and then install a Chinese Elm... read more Katrina K.
4/02/2024 My back courtyard was a nightmare - the entire area extremely overgrown and an old flowerbed in shambles. Cristo responded very quickly and was out the next day to survey... read more Michelle T.
3/31/2024 They have installed pavers and turf on our backyard and we love the result! They are professional, fast and won't miss any tiny details. It's worth the money and highly... read more Sharon A.
3/30/2024
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Cristo and his team are amazing to work with. I reached out to get a quote and Cristo was at my house the same day. I couldn’t be happier with... read more
Justin Gebhardt
August 24, 2024Great company and great experience. Cristo was very communicative and always on time. Worked with me to make sure the finished product was exactly what we wanted, and he exceeded... read more
Lee Ann
April 24, 2024Cristo and his crew did a great job! Everything was done fast and efficient. I recommend their service to everyone who is in need of landscaping services. Very professional, great... read more
Regina Reznik
April 24, 2024 -
Cristo and his team at Green Valley Hardscapes & Tree Specialists recently installed artificial turf and trimmed a large mesquite tree. Green Valley's price was very reasonable - the turf... read more
Andrew Thomas
April 24, 2024Very professional AND reasonably priced! We had them remove a dead tree, plant a new one and also add a paver border/gravel around the new tree (as shown in photo).... read more
Katrina Stuart
April 24, 2024My back courtyard was a nightmare - the entire area extremely overgrown and an old flowerbed in shambles. Cristo responded very quickly and was out the next day to... read more
Michelle T
April 24, 2024 -
They are professional and did a great job on our backyard. Highly recommended!
junzhe piao
April 24, 2024My backyard has been transformed from a dirt lot to paradise. Thank you Cristo love you brother!
Izzy Byrd
March 14, 2024They did a great job, I would use them again for a future job. The initial response time to my inquiry was within hours, they came for a quote the... read more
Naomi Hillsman
March 14, 2024
